Privacy Policy

1. What personal data we collect

When you submit a request, we may collect personal data you provide in the form, such as your name, phone number, email address, and other details included in your message.

We may also collect technical data related to your visit (for example, IP address, device/browser information, and pages viewed) to ensure the service works properly and for security purposes.

2. Purposes and legal basis

We process personal data to respond to your request, communicate with you about your inquiry, and manage interactions with you.

If processing requires consent under applicable law, we will obtain it where required. Where consent is not required, we process data for the purposes permitted by law.

Legal reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

3. Who we share personal data with

We may share personal data with vendors and service providers that help us operate the site and manage requests (for example, hosting and support providers), but only to the extent necessary to perform their services.

We may disclose personal data if required by law or to protect our rights, safety, and security.

4. Data retention

We keep personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

After the retention period ends, we delete or anonymize personal data in accordance with applicable requirements.

5. Your rights

Depending on the applicable legal grounds, you may have rights to access your personal data, request correction, request deletion (where applicable), and object to processing in cases provided by law.

To exercise your rights, contact us using the details below. We may verify your identity before responding.

6. Contact for privacy inquiries

For privacy questions, requests, or complaints related to personal data, contact:

7. Information and complaint-handling

We provide the necessary pre-contract information so you can make an informed choice. Consumer-related information and complaint-handling may be provided depending on the specific arrangement and services.

Legal reference: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Стаття 13. Право споживача на інформацію про продукцію.